Frequently Asked Questions

Please see our frequently asked questions below where you can find answers about your account, class information and packages.  If you have questions that are not answered below please contact the office at info@westernballet.org or call us at (650) 968 – 4455.

Western Ballet offers free trial classes to new potential students.  This allows the student to try the class and allows the teacher to evaluate the student for the correct level.  Trial classes are only offered once to new students.

If you are interested in taking a trial class at Western Ballet please fill out the online Trial form HERE so we may place your student in the correct trial level. If you have any questions contact the office at (650) 968 – 4455 or email us at info@westernballet.org

Returning students can register through our Jackrabbit Dance system. Log on to your Parent Portal HERE.  If you have any questions or need assistance please email us at info@westernballet.org or call us at (650) 968 – 4455.

Western Ballet offers free trial classes to new potential students.  This allows the student to try the class and allows the teacher to evaluate the student for the correct level.  Trial classes are only offered once to new students.

If you are interested in taking a trial class at Western Ballet please fill out the online Trial form HERE so we may place your student in the correct trial level. If you have any questions contact the office at (650) 968 – 4455 or email us at info@westernballet.org

Students in Pre-Ballet I-IV may make up a class at their Ballet Level. Students in Ballet I – VII should make up a class in a Ballet below where they are enrolled. Absences that were excused prior to the missed class may be made-up within 30 days after the missed class. All other absences are categorized as unexcused and may be made up within 14 days after the missed class. Students may make-up classes a maximum of 3 times per semester. (Semester I: September – December, Semester II: January – June). Make-ups do not roll over to the next session and there are no refunds for missed classes. Students must be currently enrolled to make up classes. Students who are no longer enrolled are no longer considered students of the school and forfeit all make-up classes.

Enrollment is for a full school-year program. The office must be notified of withdrawal in writing.

Failure to attend class does not constitute a withdrawal. Withdrawals are fully acceptable in the case of a family move or student injury. Other cases should be discussed with the Artistic Director or the Youth Program Coordinator before a final decision is made. Tuition will continue to accrue and the parent or guardian is responsible for this amount until written notice is received. Tuition is not refunded except in the case of a family move or injury that requires withdrawal. If a Tuition refund is granted under these circumstances, it will be prorated as of the 1st of the month following the written notice. Tuition will not be held as credit or carried on into the next school year. Please allow four weeks for approved refunds to be processed.

Students must enroll for the entire year.  Western Ballet’s youth program runs from September – June.  Western Ballet allows enrollment throughout the year, tuition will be pro-rated.


Address: 914 N. Rengstorff Ave, Mountain View, CA 94043
Phone: (650) 968 - 4455
Email: info@westernballet.org

Current Hours
Monday- Friday: 10am-8pm
Saturday & Sunday 9am- 2pm

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