Frequently Asked Questions

Please see our frequently asked questions below where you can find answers about your account, class information and packages.  If you have questions that are not answered below please contact the office at info@westernballet.org or call us at (650) 968 – 4455.

Descriptions of the different class levels can be found here. If you are still unsure which class to take, try the less advanced class. After taking the class, if you find you want more of a challenge, you can try a more advanced class next time

If you have never taken a ballet class then we suggest our Beginning I: Introductory Ballet.  This class teaches students the basics of ballet.  This includes the positions, terminology, and technique.  For more information about this class visit our class description page.

Classes expire 6 months from the purchase date.

Extensions may be given in the case of an emergency, such as an injury. Whether an extension is given or not is entirely up to the discretion of the School.

Effective immediately, if Open Program students would like to cancel a that they have signed up for, they must cancel their Open Program class at least 4 hours before the class begins in order to not be charged for that class. If you do not cancel the class before the required time then you will be automatically charged for the class and it will be considered as a late cancellation with no refund. If you use a class from a purchased package, this class will not return to your account if you do not sign out at least 4 hours before the class starts.

Students who are currently on the waitlist will now receive an email notification when a spot has opened up and you are added to the class. You may also opt-in to receive a text message notification. Check your account settings to receive waitlist text message notifications.

Exceptions may be made in cases of emergencies.

An error was probably made. Please contact the Office at info@westernballet.org, and we can take a closer look at your account.

We welcome students ages 12 and above.

Western Ballet does not have a dress code.  Students are welcome to wear something comfortable they can move in.  Some students wear the traditional ballet leotard and tights and some students wear yoga pants & t-shirts.  Make sure your clothing does not restrict you or is too lose.

Students must wear ballet shoes in class.  We do not require you to wear a specific type.

If you are looking to purchase clothing and shoes we suggest Dancer Dejour in Menlo Park.


Address: 914 N. Rengstorff Ave, Mountain View, CA 94043
Phone: (650) 968 - 4455
Email: info@westernballet.org

Current Hours
Monday- Friday: 10am-8pm
Saturday & Sunday 9am- 2pm

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